Refund Policy

MotionBrief, operated by Humaine Technologies Inc., wants you to be completely satisfied with your subscription. This policy explains how refunds work and how to request one.

30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a full refund within 30 days of your initial order date for any reason. The guarantee applies to first-time subscription purchases and to the most recent renewal payment within that 30-day window.

How to Request a Refund

Refunds are processed by our payment provider and Merchant of Record, Paddle.com Market Limited. To request a refund you can either:

• Visit paddle.net, enter the email used at checkout, and submit a refund request from your order.
• Email us at hello@motionbriefapp.com with your order number and the reason for the request, and we will coordinate the refund with Paddle on your behalf.

Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank or card issuer.

Cancellations

You can cancel your subscription at any time from your account settings or via the Paddle customer portal. After cancellation, your plan remains active until the end of the current billing period, after which it will not renew.

Contact

Questions about this policy? Email hello@motionbriefapp.com.